Refund policy

At Radhika Textile, your satisfaction is our priority. If something isn’t right, we’re here to help — with a simple 3-day return policy.


🛍 Return Eligibility

  • Returns are only accepted for damaged, defective, or wrong items received.

  • To be eligible, you must:

    • Share an open parcel unboxing video.

    • Notify us within 24 hours of receiving the product.

    • Ensure the product is unused and in original packaging.


💸 Return Charges

  • A ₹100 shipping fee will be deducted from your refund amount to cover return logistics.


🔁 Exchange Option

  • If eligible, you may opt for an exchange instead of a refund.

  • Exchange charge: ₹150 (includes shipping both ways).


🔙 Refund Process

  • Refunds (if approved) will be processed within 7–10 business days.

  • Mode of refund: back to the original payment method.


❌ Cancellation Policy

  • Orders can be cancelled within 24 hours or before dispatch.

  • Once shipped, orders cannot be cancelled.


Note: Product colour may slightly vary due to photographic lighting sources or your mobile monitor settings. 

 

📩 Need Help?

Reach us at:
📧 radhikatextileofficial@gmail.com
📱 +91 8072983876 (Call / WhatsApp)